Is this Crystal Lodge Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystal Lodge Hotel?

Check-in time for Crystal Lodge Hotel starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystal Lodge Hotel have a swimming pool?

No, this Crystal Lodge Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystal Lodge Hotel?

Best-rates for the Crystal Lodge Hotel starts from $83 per night with includes Balcony/Terrace, Security/Safety, Bedding/Linens, Toiletries, Barbecue/Outdoor Cooking, Child Friendly, Internet, Laundry, Parking, TV, Wellness Facilities, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystal Lodge Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal Lodge Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal Lodge Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal Lodge Hotel?

Based on the information reported by the owner or manager, the Crystal Lodge Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal Lodge Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crystal Lodge Hotel | Hotel in Thornton Heath

5.6 (204 Reviews) | 1 Bathroom

Bensham Manor Hotel | Crystal Lodge Hotel

Hotel in Bensham Manor, Thornton Heath

Hotel in Thornton Heath with free parking
Valet parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities

Parking

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 1 pm; check-in end time: 1:00 am contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for gbp 20.0 per stay.

Payment Policy

Valet parking fee: gbp 10 per night crib (infant bed) fee: gbp 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Lucy

Jul 11, 2025 01:23:48 PM

Review Score: 4

Summary: The room I had booked was with a bathroom but the room I was given only had a sink and a shower with a shared bathroom down the hall. They ‘upgraded’ me to a room with more beds but still only had a shower and sink. Shower was really old and over all the room was grungy.

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Crystal Lodge Hotel | Hotel in Thornton Heath

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