Holiday Inn Express London - ExCeL by IHG | Hotel in London
Hotel in Custom House, London
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Facility Overview
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Shower
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Towels
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Hair dryer
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Private bathroom
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Pillow menu
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Blackout drapes/curtains
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Air conditioning
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Bed sheets
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Hypo-allergenic bedding
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Connecting rooms available
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Phone
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Soundproofing
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Iron/ironing board (on request)
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Desk
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1 bar
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1 restaurant
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Free buffet breakfast available weekdays 6:30 AM–10:00 AM
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Electric kettle
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Coffee/tea maker
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Self parking on site (GBP 20 per night)
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Wheelchair-accessible parking available
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Onsite parking available only on request
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Wheelchair-accessible path of travel
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5 on-site accessible parking spaces
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Elevator
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Wheelchair-accessible parking
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Flat-screen TV
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Cable channels
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Conference center (431 square feet of space)
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Business center
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Free newspapers in lobby
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Banquet hall
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Elevator
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ATM/banking services
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Vending machine
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Front-desk safe
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Russian
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Polish
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Hindi
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English
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Greek
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German
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Italian
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Romanian
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Lithuanian
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Ukrainian
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French
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Spanish
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Smoke-free property
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TV in lobby
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Snack bar/deli
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Laundry facilities
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Soundproofed rooms
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Daily housekeeping
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Dry cleaning service
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Multilingual staff
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Tour/ticket assistance
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Laundry facilities
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24-hour front desk
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Luggage storage
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 1 Double Bed, Accessible (with Free Hot Breakfast)
Room Size:
269 square feet m2
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GeneralPing - 8, Square feet - 269, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 25, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1 |
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Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)
Room Size:
237 square feet m2
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GeneralSquare feet - 237, Number of bedrooms - 1, Ping - 7, Sofa bed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Bed count maximum 2 |
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Standard Room, 1 Double Bed (with Free Hot Breakfast)
Room Size:
237 square feet m2
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GeneralSquare feet - 237, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1, Square meters - 22 |
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Standard Room (with Free Hot Breakfast)
Room Size:
237 square feet m2
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GeneralSquare feet - 237, Number of bedrooms - 1, Ping - 6.66, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Square meters - 22 |
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Standard Room, 2 Twin Beds (with Free Hot Breakfast)
Room Size:
237 square feet m2
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GeneralSquare feet - 237, Number of bedrooms - 1, Ping - 7, Room and bed type depend on availability check-in, Bed count minimum 2, Square meters - 22, Bed count maximum 2 |
FAQ's
Is this Custom House hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $112 per night with includes Bar, Guest Services, Breakfast, Kitchen, Laundry, Parking, TV, Balcony/Terrace, Business Services, Bedding/Linens, Restaurant, Child Friendly, Wheelchair Accessible, Accessibility, Wellness Facilities, Internet, Air Conditioner, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
