DoubleTree by Hilton Hotel London ExCel | Hotel in London
Hotel in Custom House, London
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Facility Overview
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Hair dryer
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Free toiletries
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Towels
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Private bathroom
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Blackout drapes/curtains
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Bed sheets
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Free cribs/infant beds
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Air conditioning
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Iron/ironing board
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Phone
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Laptop-friendly workspace
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Free newspapers
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Desk
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Laptop-compatible safe
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Connecting rooms available
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Soundproofing
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Room service available
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1 bar
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Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 19.5 per person
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1 restaurant
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Self parking on site (GBP 15 per night)
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Limited onsite parking
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Wheelchair-accessible parking available
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Electric car charging station on site
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Handrails in stairways
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Well-lit path to entrance
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Wheelchairs available on site
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Wheelchair-accessible fitness center
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Wheelchair-accessible business center
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Wheelchair-accessible public washroom
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible path to elevator
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Wheelchair-accessible parking
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Wheelchair-accessible registration desk
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Elevator
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Assistive listening devices available
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Wheelchair-accessible concierge desk
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Visual alarms in hallways
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24-hour fitness center
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TV
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Pay movies
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Computer station
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Business center
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Conference space (882 square feet)
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Meeting rooms - 2
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Banquet hall
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Vending machine
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Front-desk safe
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ATM/banking services
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Free newspapers in lobby
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Elevator
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Spanish
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Romanian
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Lithuanian
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Polish
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English
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Italian
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Portuguese
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German
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Slovenian
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French
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Filipino
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Russian
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Designated smoking areas
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Snack bar/deli
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Free cribs/infant beds
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Laundry facilities
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Soundproofed rooms
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24-hour front desk
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Daily housekeeping
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Concierge services
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Luggage storage
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Multilingual staff
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Tour/ticket assistance
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Dry cleaning service
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 Queen Bed (Water View)
Room Size:
258 square feet m2
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GeneralSquare feet - 258, Private bathroom, Shower only, Pets not allowed, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 Queen Bed
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Pet-friendly room, Square feet - 226, Private bathroom, Shower only, Ping - 6.35, Extra bed count 0, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Suite, 1 King Bed (Water View)
Room Size:
581 square feet m2
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GeneralSquare meters - 54, Bathrobes, Private bathroom, Shower only, Pets not allowed, Ping - 16.33, Square feet - 581, Separate bedroom, Bed count minimum 1, Bed count maximum 1, Separate dining area |
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Deluxe Room, 1 King Bed (Water View)
Room Size:
258 square feet m2
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GeneralBathrobes, Square feet - 258, Private bathroom, Shower only, Pets not allowed, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 Queen Bed, City View
Room Size:
334 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Square meters - 31, Slippers, Ping - 9.39, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
|
Suite, 1 Queen Bed, Balcony
Room Size:
334 square feet m2
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GeneralShower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Square meters - 31, Slippers, Ping - 9.39, Balcony, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
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Room, 1 Queen Bed with Sofa bed
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Private bathroom, Shower only, Sofa bed, Pets not allowed, Ping - 6.35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Room, 1 Queen Bed, Accessible
Room Size:
226 square feet m2
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GeneralSquare feet - 226, Grab bar - in shower, Visual fire alarm, Ping - 6, Shower only, Vibrating pillow alarm, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Square meters - 21, Private bathroom, Height-adjustable showerhead, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1 |
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Twin Room (Guest)
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Private bathroom, Shower only, Pets not allowed, Ping - 6.35, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Twin Room, Accessible
Room Size:
258 square feet m2
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GeneralNumber of living rooms 0, Square feet - 258, Water view, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 7, Shower only, Vibrating pillow alarm, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Square meters - 24, Wheelchair accessible, Number of bathrooms - 1, Bathrobes, Private bathroom, Height-adjustable showerhead, Bathroom emergency pull cord, Roll-in shower, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Room, 1 Queen Bed, Balcony
Room Size:
258 square feet m2
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GeneralBathrobes, Square feet - 258, Shower only, Pets not allowed, Balcony, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Twin Room
Room Size:
258 square feet m2
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GeneralSquare feet - 258, Private bathroom, Shower only, Pets not allowed, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 2, Bed count maximum 2 |
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Twin Room, Accessible
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Private bathroom, Wheelchair-width doorways, Shower only, Pets not allowed, Ping - 6.35, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2 |
|
Suite, 1 King Bed, City View
Room Size:
334 square feet m2
|
GeneralShower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Square meters - 31, Bathrobes, Private bathroom, Slippers, Ping - 9.39, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Custom House hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $126 per night with includes Wheelchair Accessible, Accessibility, Restaurant, Child Friendly, Air Conditioner, Entertainment, Toiletries, TV, Balcony/Terrace, Business Services, Bedding/Linens, Breakfast, Internet, Parking, Wellness Facilities, Laundry, Bar, Guest Services, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
