DoubleTree by Hilton Hotel and Spa Chester | Hotel in Chester

| 8.8 (1012 Reviews) |  1 Bathroom
Hoole Hotel | DoubleTree by Hilton Hotel and Spa Chester

Hotel in Hoole, Chester

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for english breakfast: approximately gbp 19.95 per person spa fee: gbp 20 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses some wind and solar energy

Reviews

Christine
Aug 31, 2026 07:55:16 PM
Review Score:   8
Summary: The room was sufficient for our stay, the let down for us was no drawers to put our underwear in, the radiator in the bathroom was controlled by maintenance staff which wasn't ideal as we had to ask reception each time we wanted it on and also ask when we wanted it turning it off. We had booked a couple of treatments as we were celebrating our anniversary to be told that we had to pay an extra £20 per person for a two hour use of the spa which was not stipulated in the description, we only booked this hotel due to there being a photo of a beautiful pool in the main picture, we had paid a substantial amount to stay at the hotel and treatments, so didn't expect to have to pay more just to use the pool for half an hour before our treatments. After a couple of discussions the spa staff agreed to let have a complimentary hour use of the pool, which was exceptional, the treatments were splendid too. The afternoon tea was a bit of a let down, the actual sandwiches were fair, the cakes were nice, but the scones left a lot to be desired they had been frozen and defrosted so were rock hard once they were brought to our table, very disappointed. The breakfast was a different thing altogether, there was so much to choose from, it was all well laid out, freshly cooked, good value for money.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hoole hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hoole hotel starts from $107 per night with includes Parking, Business Services, Guest Services, Laundry, Air Conditioner, Spa, Bar, Entertainment, Internet, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Restaurant, Breakfast, Kitchen, TV, Accessibility, Security/Safety, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoole hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hoole hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.